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17+ Confessions Of Staples Drones   Add to wiki
TIPS Wiki List

Tags: Staples, confessions, sales, save, money, coupons, store

Before you go to Staples you might want to read these confessions/tips when you make that purchase. Hell I didn't even know about 15 of these tips!

1. Managers have coupons kept in the safe that they can use for dissatisfied customers.
2. Easy Tech's are in every store to provide technical support for the customers. The fees are lower then Best Buy.
3. Associates do not make commission, so there is no incentive for selling plans and attachments.
4. Associates cannot give you random coupons (mainly the $3 ink ones) due to the new lost prevention procedures in place.
5. Sales Associates are not able to offer any special discounts to you. However because the store gets judged on the number of service plans that are sold (total dollar amount) coupons do exist.
6. Staples does not offer rainchecks, so if the product is out of stock in the store, three options exist - order the product from Staples.com, find the product in another store, or substitute a similar item.
7. Stores are authorized to offer up to 15% off of the clearance price of an item in the store.
8. The Copy and Print Center offers a 100% money back guarantee.
9. Staples still has its guarantee that your ink will be in stock or you get $10 off.
10. Almost all printers in the store come with full ink/ toner.
11. Machine sales are judges on a "CIPS" basic - Cable, Ink, Paper and a Service Plan - a great sale is a sale that has all of them.
12. Sales tags are often outdated and Staples needs to honor whatever prices are on the shelves.
13. Associates are not allowed to accept tips, but sometimes customers bring in gift baskets of goods for the copy center.
14. Copy and Print Center associates have the ability to not charge you for a service.
15. Extended warranties are designed so that the obligor must pay out the full value that you payed in the event that they do not fix or replace the printer you bought.
16. Staples offers free delivery on all orders done through Staples.com over $50.
17. If you go to a store looking for a particular product and that store does not have it in stock, you can ask associates to check the SKU for quantity at other stores. If another store is shown to have it, you can actually buy it right there instead of driving elsewhere.

Lister: ListAfterList Wiki Contributors
Source: Consumerist.com

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